FURNISH&CO.

Privacy Policy

Last updated: January 2026

Furnish & Co. (“we”, “our”, or “us”) is committed to protecting your personal information. This policy explains how we collect, use, and protect your information in accordance with the Protection of Personal Information Act, 2013 (“POPIA”) of South Africa.

Information We Collect

We collect personal information you provide directly when you:

  • Submit an enquiry or contact form on our website
  • Book or request a consultation
  • Contact us by phone, WhatsApp, or email
  • Enter into a service agreement with us

This information may include your name, email address, phone number, property address, and any details you provide about your project.

How We Use Your Information

We use your personal information to:

  • Respond to your enquiries and provide quotes
  • Deliver services you have engaged us for
  • Communicate with you about your project
  • Improve our services and website
  • Send relevant service information if you have opted in

Website Analytics

Our website may use analytics tools (including Google Analytics) to understand how visitors use our site. This data is collected anonymously and used to improve our website performance. You may opt out of analytics tracking by disabling cookies in your browser settings.

Data Sharing

We do not sell, rent, or share your personal information with third parties, except as necessary to deliver our services (for example, suppliers or installation teams who need your property address to complete work), or where required by law.

Data Security

We take reasonable steps to protect your personal information from unauthorised access, loss, or misuse. Our website uses HTTPS encryption.

Data Retention

We retain personal information for as long as necessary to fulfil the purpose for which it was collected, or as required by law.

Your Rights Under POPIA

Under POPIA, you have the right to access, correct, or request deletion of your personal information held by us. To exercise these rights, contact us at:

  • Email: info@furnishandco.co.za
  • Phone: 021 001 8852

Cookies

Our website uses cookies for analytics and functionality purposes. By continuing to use our website, you consent to our use of cookies. You may disable cookies in your browser settings at any time.

Contact

For any privacy-related questions or requests, please contact us at info@furnishandco.co.za.